Please read the following terms and conditions carefully. By purchasing a product through this website, you agree to the following terms and conditions. You also warrant that you are of sufficient legal age and place of residence to purchase our products. The products offered on our site are for retail sales to private stores only and are not for resale. In the event that you resell one of our products, warranties and post-sale customer support will not be transferred with ownership. If you are interested in becoming a wholesaler or retailers, please contact us at  sales@livall.co.za.

Use of our products is at your own discretion and risk. You are solely responsible for any damages or liability that result from the use of our products, including loss of life, personal injury, or the loss of or damage to computer, mobile device, and all other property.


Introduction

This website is operated by Livall ZA. The terms “we”, “us”, and “our” refer to Livall ZA. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorised to access our website, use any of our website’s services or place an order on our website. 



Use of our Website

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorised access to our systems.You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorise us to collect and use this information to contact you in accordance with our Privacy Policy.



General ConditionsWe reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.



Products or Services

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in South African Rand.We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.



Links to Third-Party Websites

Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.



Use Comments, Feedback, and Other Submissions

You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content.You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.

We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.



Your Personal Information

Please see our  Privacy Policy to learn about how we collect, use, and share your personal information.



Errors and Omissions

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify or clarify information on our website, except as required by law.


Disclaimer and Limitation of Liability

You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchant ability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.

Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.



Indemnification

You agree to defend and indemnify us, and hold us and our affiliates harmless, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.


Entire Agreement

The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.


Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing. 


Payment

By providing payment and card details, you represent and warrant that you are authorised to the the payment card and that LivAll ZA may charge your payment card for the total amount of your order, including all applicable taxes and payment charges. In the event that we are unable to process your transaction, your order may be cancelled, suspended or delayed. You are responsible for resolving any payment problems encountered while processing your order. Prices listed on the website do not include VAT. 


Shipping

Prices displayed on the website do not include shipping. Cost of shipping will be indicated at check out and are calculated based on the delivery address you supply on account creation. It is your responsibility to ensure that you enter the correct details on creation of your account. Shipping is only offered within South Africa. 


Warranties, Returns and Refunds

As sole-distributors to South Africa, LivAll ZA pride ourselves on the quality of post-sale support that we provide our customers. In the rare occurrence that your product has a material defect, please contact us via the website contact form, support chat window or call us on +27 60 399 5498 for us to arrange a replacement device. Our friendly support staff are happy to help if you need assistance getting your device setup, or have any questions regarding the product.

Please ensure that you register your device on the website, but inserting your order number here. This qualifies you for a 1 year warranty on material defects and workmanship on your device. Due to safety regulations, we may not repair devices that have fallen or been involved in a collision, but if you contact us we will do everything we can to try and assist you.

We welcome all feedback and suggestions around our efforts to create a safer cycling environment for South Africans, as well as the product. Don’t be shy – get in touch with us today!

We do not accept returns or exchanges unless the item you purchased is defective. We are restricted by law not to repair a helmet that has fallen or been involved in an accident. In the unlikely occurrence that your product has a material defect, please contact us via the website contact form, support chat window or call us on +27 60 399 5498. You can send the item you consider defective to: 37 Chevrolet Street Aureus Randfontein, Johannesburg, South Africa

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Refunds do not include shipping.

In order to qualify for a replacement device, the product you return needs to be in new condition and with the original tags or packaging. You are fully responsible for return shipping and any damage that might occur in transit. LivAll ZA reserves the right, at our sole discretion, to determine whether a returned product is in new condition. Our warranty only covers products purchased directly from LivAll ZA or from a Livall ZA Authorised Reseller.

Warranties may not be transferred – you need to be the original purchaser of the product in order to qualify.Replacement devices will only be supplied within South Africa.

Your warranty covers you from your original date of purchase, for the period of one (1) year.



Headings

Any headings and titles herein are for convenience only. 

Severability

If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law. 

Governing Law

Any disputes arising out of or relating to the Terms, the Privacy Policy, Warranties, use of our website, promotions or our products or services offered on our website will be resolved in accordance with the laws of the Province of  Gauteng without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the Province of  Gauteng in the City of Randfontein, Johannesburg, Gauteng and you irrevocably consent to the exclusive jurisdiction and venue of such courts. 

Questions or Concerns

Please send all questions, comments and feedback to us at  sales@livall.co.za